Information we collect
When you submit a quote request or contact us, we may collect your name, business email, company, country or region, phone or WhatsApp details, product requirements, quantity, artwork links, target timing, and any information included in your message.
Our hosting infrastructure may also process basic technical information such as IP address, browser type, device information, requested pages, and security logs.
How information is used
We use submitted information to review product feasibility, prepare quotations, answer questions, plan sampling or production, maintain business correspondence, protect the website from abuse, and improve the clarity and performance of our services.
Retention and security
Business inquiry information is kept only for as long as reasonably needed to respond, maintain commercial records, meet applicable obligations, resolve disputes, and protect legitimate business interests. Reasonable technical and organizational measures are used, but no internet transmission or storage system is completely secure.
Your choices
You may ask to access, correct, or delete information you submitted, subject to records we need to retain for legitimate business or legal reasons. You may also choose to contact us by direct email rather than use the website form.
This website currently uses only the storage and technical processing needed for its operation unless additional analytics or marketing tools are enabled and disclosed.
Contact
For privacy questions or requests, email info@cuishenjewelry.store. CuiShen Gem Lab is based in Dongguan, Guangdong, China.